Bills are mailed on the last working day of the month and due upon receipt. Customers not receiving a utility bill by the fifth of the month should call our office for the amount due. Questions regarding a utility bill should be handled as soon as possible. Please do not wait until the cutoff day (the 20th of the month).
Utility bills must be paid in full by the 15th of the month. If paid after the 15th, a $10 late fee will be charged to the account. If the account balance is over $100, a late fee 10% of the total will be charged. Please bring utility bills when making payments.
Cutoff for Nonpayment
The cutoff date for accounts not paid in full is the 20th of each month. A disconnect fee plus bill amount must be paid to have service cut back on.
For customer convenience, there are two drop boxes available for after hours payments at the following locations:
- Front Entrance at City Hall
- Entrance to Public Works Department on South Street
When a check is returned by the bank, service is immediately turned off. Notification is not sent out to customers regarding a returned check. Return check fees are amount of check plus a return check charge:
- Under $50 = $25 fee
- $50 - $300 = $30 fee
- Over $300 = $40 fee